Work at Rosie's Place

Rosie's Place offers a wide range of rewarding career opportunities to individuals who are committed to our mission. When you join Rosie’s Place, you become part of a dedicated team that each year offers 12,000 poor and homeless women shelter, sanctuary and support. If you are looking for an internship, please check our Internship Opportunities.

• ASSISTANT MANAGER, ADVOCACY

  OBJECTIVE: Provide key support to Rosie’s Place guests while supporting and validating their sense of self worth and responsibility. Ensure that guests are seen in a timely manner by supervising and assigning advocacy roles according to the day’s challenges. Support the Advocacy Team in achieving its’ mission, to provide capable, effective and compassionate advocacy and support to all women who request it.

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  HOURS:  Monday through Friday, 12:00pm to 8:00pm

  KEY RESPONSIBILITIES:Oversee the Advocacy Triage function from 12pm-7:30pm, and assign advocates to different advocacy roles depending on the needs of the day.

  • Monitor the flow of guest traffic and ensure that guests are seen in a timely fashion.
  • Supervise Part-Time Evening Advocates, interns and volunteers.
  • Act as the “Manager On Duty” from 4 to 8 p.m., acting as a resource to all evening staff.
  • Train and monitor evening advocacy staff on database entry.  Conduct regular audits to ensure proper usage.  Run regular database reports.
  • Communicate with external providers any scheduling or policy changes within Rosie’s Place Advocacy program.
  • Supervise and maintain evening advocate petty cash log and funds, Goodwill vouchers, Charlie tickets and taxi vouchers.
  • Sign purchase orders for Advocacy budget items. Work with Advocacy Manager to develop annual program goals.
  • Support and assist guests by helping them meet the needs that they individually identify. 
  • Maintain current referrals and update resource lists.
  • Maintain high level of knowledge about current guests.
  • Maintain guests’ confidentiality.
  • Perform any additional duties as assigned by the Advocacy Manager.
  • Report directly to Advocacy Manager.

  QUALIFICATIONS:

  • Bilingual preferred.
  • Bachelor’s degree in Human Services or related field.
  • Minimum two years experience in counseling and/or advocacy. 
  • Minimum of two years Supervisory experience.
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Ability to relate to people of diverse backgrounds.
  • Proven ability to work flexibly and creatively within a highly stressful and challenging environment.
  • Experience with crisis intervention regarding homelessness, mental health, and substance abuse
  • Strong communication and computer skills 

  HOW TO APPLY:

  Email cover letter and resume to hr@rosiesplace.org. Please write “Assistant Manager, Advocacy” in the subject line of your ema

• ADVOCATE AND IN-KIND DONATIONS COORDINATOR

  OBJECTIVE: Half of this position will entail providing one-to-one advocacy, information, and referral to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. The other half of the position will be coordinating daily activities and operations of clothing and in-kind donations to Rosie’s Place. Support the Advocacy Team in achieving its’ mission, to provide capable, effective and compassionate advocacy and support to all women who request it.

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  ESSENTIAL RESPONSIBILITIES:                                                                                               

  • Advocacy:
  • Provide assistance with accessing services, resources and referrals for needs such as:  transportation, emergency clothes, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources.  Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners.
  • Maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services.
  •  Maintain accurate guest records in our electronic database.  Ensure confidentiality when handling all aspects of guests’ information.
  • Intervene in crises or emergencies in a dignified and respectful manner.
  • Donations:
  • Open and sort donations of clothing and miscellaneous items; assess items according to need and condition.
  • Stock emergency closets, overnight storage and storage cage and ensure the cleanliness and organization of these areas.
  • Prepare excess clothing for removal by the Garment District or other vendor.
  • Supervise volunteers to sort and stock clothing.
  • Complete donor receipts upon request.
  • Complete ordering and purchasing for items as needed.
  • Participate in weekly program meetings, as well as monthly staff meetings.
  • Perform any additional duties as assigned by the Advocacy Manager or Assistant Manager.

  QUALIFICATIONS:

  • Bilingual (Spanish) strongly preferred.
  • Bachelor’s degree in Human Services or related field.
  • Experience in counseling and/or advocacy.
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Ability to relate to people of diverse backgrounds.
  • Proven ability to work flexibly and creatively within a highly stressful and challenging environment.

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  Job is performed in an office environment. Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers. The position may require travel between facilities or community locations.

  REPORTS TO:  Advocacy Assistant Manager

• Advocate

  Rosie’s Place is seeking a full-time Advocate. Hours:Monday through Friday, 8:00am-4:00pm

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  OBJECTIVE:

  Provide key support to Rosie’s Place guests while supporting and validating their sense of self worth and responsibility.  Provide one-to-one advocacy, information, and referral to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies.  Support the Advocacy Team in achieving its’ mission, to provide capable, effective and compassionate advocacy and support to all women who request it.

   

  KEY RESPONSIBILITIES:

  • Support guests by helping meet their needs as individually identified by them.  Encourage self-sufficiency, responsibility, and independence
  • Meet with Rosie’s Place guests one-on-one, and provide assistance with accessing services, resources and referrals for needs such as:  transportation, emergency clothes, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources.  Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners
  • Meet with guests off-site at community collaborative partner programs to provide advocacy services.
  • Maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services
  • Assess and assist guests in prioritizing their needs and forming realistic action plans
  • Maintain accurate guest records in our electronic database.  Ensure confidentiality when handling all aspects of guests’ information
  •  Maintain high level of knowledge about current guests
  •  Participate in weekly program meetings, as well as monthly staff meetings.
  •  Intervene in guest’s crises and emergencies in a dignified and respectful manner as needed
  •  Perform any additional duties as assigned by the Advocacy Manager
  •  Report directly to the Advocacy Manager

   

   

  QUALIFICATIONS:

  • Bilingual strongly preferred.
  • Bachelor’s degree in Human Services or related field.
  • Minimum two years’ experience in counseling and/or advocacy.
  • Experience with crisis intervention regarding homelessness, mental health, and/or substance abuse
  • Understanding of and commitment to addressing issues affecting poor and homeless women
  • Ability to relate to people of diverse backgrounds
  • Proven ability to work flexibly and creatively within a highly stressful and challenging environment

  To apply please email resume and cover letter with "Advocate" in the subject to cpaul@rosiesplace.org

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• School Collaborative Advocate

  The School Collaborative Advocate will provide outreach and one-on-one advocacy to the women whose children attend one of the Boston schools in collaboration with Rosie’s Place. The successful candidate will provide guests with a myriad of services including information and referrals to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. Our goal is to ensure assistance with dignity, respect, and compassion within the community.

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  HOURS: Monday, Tuesday and Friday: 9AM – 5PM and Wednesday and Thursday 10AM – 6PM.
  Occasional evening work may be required.

  RESPONSIBILITIES:
  Provide one-on-one advocacy and assistance with accessing services, resources and referrals for needs such as:  transportation, clothing, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources.

  • Attend meetings at Rosie’s Place and in the community to maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services.
  • Must have the ability and the experience to work with guests with a history of domestic violence/trauma 
  • Meet with guests on-site at the schools as well as provide support off-site when not scheduled to be at the schools, to provide advocacy, information and referrals.
  • Maintain accurate detailed records on guests on our database.  Ensure confidentiality when handling all aspects of guests’ information/documents.
  • Assist in coordinating events and groups/workshops for families in each school.
  • Maintain a strong collaboration with school staff, community members, guests and partnering organizations.
  • Attend events and meetings hosted by the school to promote Rosie’s Place services.
  • Report directly to the School Collaborative Manager and perform any additional duties as assigned by the Manager.
  • QUALIFICATIONS:
  • Bilingual Required: Spanish/English. Bachelor’s degree in Human Services or Related Field.
  • 2 – 3 years experience in advocacy and/or counseling as well as outreach and/or case management.
  • Ability to work with people of diverse backgrounds, traditions, customs and personalities.
  • Proven ability to work independently, creatively, flexibly and prioritize within a high demand environment and a team player.
  • Strong communication and organizational skills. Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher)
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Experience with crisis intervention regarding issues such as mental health, substance abuse, domestic violence and homelessness.
  • Must have a valid driver’s license and a safe driving record.
    
    HOW TO APPLY: Email resume and cover letter to: cpaul@rosiesplace.org. Please write “School Collaborative Advocate” in the subject line of your email.
    
    Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

   

• Food Program Shift Coordinator

  Rosie's Place is seeking a Food Program Shift Coordinator to efficiently prepare and serve meals for up to 150 women and children. The Dining Room is the heart of Rosie’s Place where our guests are welcomed for a meal, companionship and support in a safe and nurturing environment. Hours: Monday-Friday, 4:00 p.m. - 8:00 p.m. (20 hours).

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  KEY RESPONSIBILITIES:

  • Open the doors and greet the guests

  • Circulate the Dining Room making sure that all guests are complying with the rules – no outside food or drink, no cell phones etc.

  • Enforce Rosie’s Place safety guidelines

  • Intervene in guests’ crises and emergencies in a dignified and respectful manner.

  • Supervise the running of a dinner shift serving 75 to 150 women and children

  • Prepare and serve entire meals in the absence of volunteer catering groups.

  • Supervise the tasks of the volunteers.

  • Know and maintain health department regulations as they pertain to food handling, storage and sanitation.

  • Perform the clean up as set forth in the “Shift Completion Checklist”

  • Maintain inventory

  • Stock food and supplies

  • Establish relationships with volunteers and sponsors

  • Continually seek overall improvements to the Food Program

  • Perform additional duties as assigned by the Food Program Manager

  QUALIFICATIONS:

  • One year experience working in the food service industry
  • Ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities

  • Commitment to the work of social and economic justice organizations

  • Excellent organizational skills

  • Be physically able to safely lift 50lbs, reach, bend and stoop

  • Ability to work as part of a team

  • Valid driver’s license – clean driving record

  HOW TO APPLY:

  Email cover letter and resume to:cpaul@rosiesplace.org. Please write “Food Program Shift Coordinator” in the subject line of your email. 

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

Relief Staff Positions

Rosie’s Place is seeking individuals to work as relief staff on an as-needed basis. All relief staff persons receive $12 per hour. If hired, you will receive paid training to work in one or more of the following positions:

• Overnight Program Advocate 

  Objective: To provide a safe and supportive atmosphere for twenty Overnight Program guests.

  Key Responsibilities: Provide a safe and welcoming environment for guests; maintain guest confidentiality and observe professional boundaries; restock program supplies and complete housekeeping tasks; enter a complete account of each shift in a daily log; resolve all conflicts in a calm and respectful manner; and any other duties as assigned by the Overnight Manager.

  Qualifications: Minimum of two years direct service experience with people of diverse backgrounds; reliable, dependable, confident, quick-thinking, adaptable and able to cope with stress; and good written and verbal skills and basic computer skills.

• Front Desk Coordinator 

  Objective: To provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective liaison for guests seeking to access services.

  Key Responsibilities: Greet guests and visitors at the main entrance; answer telephones; receive mail and packages; file and check mail for guests and take phone messages; copy, fax and use postage machine; make laundry appointments and hand out shower kits; act as an effective liaison for guests seeking all services, and monitor guest areas and resolve conflicts in a respectful manner.

  Qualifications: Good written and verbal skills; ability to handle multiple tasks at once; comfortable working with diverse groups of people; adaptable, energetic and able to cope with stress; one year direct service with diverse populations preferred, and high school diploma or equivalent.

• Dining Room Coordinator 

  Objective: To efficiently prepare and serve lunch and/or dinner for up to 150 women and children while at the same time maintaining a welcoming, safe and nurturing environment.

  Key Responsibilities: Prepare and serve entire meals for guests; perform cleanup duties; supervise the tasks of volunteers; maintain health department regulations; stock food and supplies, and maintain the safety and well being of guests and volunteers.

  Qualifications: One year experience in the food service industry; ability to lift up to 50lbs and ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities.

• Outreach Van Worker 

  Objective: To provide outreach services to women living or working on the street in the Blue/Hill Dudley Square areas of Boston, via staffing of an Outreach Van.

  Key Responsibilities: Provide essential resources, including sanitary supplies, water, sandwiches, assistance with public transportation and access to telephone; provide encouragement and support to guests to connect with the broader Rosie’s Place community at 889 Harrison Avenue; ensure that van is in good condition and adequately stocked; communicate with police, city officials and other shelters as necessary; provide information and referrals; maintain a nightly log, and additional duties as required by the Outreach Van Program Manager.

  Qualifications: Demonstrated experience in meeting the needs of poor and homeless women, especially those suffering from major mental illness, addiction or who are sex workers; strong understanding of Boston’s resources for poor and homeless women; good writing skills and knowledge of Microsoft Word; valid Massachusetts driver’s license and a clean driving record required, and ability to drive a 20 foot van required.

  Times: Weekdays, 4:00 pm - 8:00 pm

If interested in any of the above relief positions, please download the PDF application form, open in an Adobe reader, fill it out and email it to cpaul@rosiesplace.org. Make sure to put “Relief Staff Application” in the subject heading of your email. We will review your application and contact you if we believe you are a strong candidate for a position. No phone calls please.