Work at Rosie's Place

Rosie's Place offers a wide range of rewarding career opportunities to individuals who are committed to our mission. When you join Rosie’s Place, you become part of a dedicated team that each year offers 12,000 poor and homeless women shelter, sanctuary and support. If you are looking for an internship, please check our Internship Opportunities.

• Vice President of External Relations

  The VP of External Relations will oversee and manage all areas and personnel within Rosie’s Place external relations programs, to engage key external constituencies to meet the financial and programmatic needs of Rosie’s Place and to ensure that all activities are consistent with Rosie's Place’s mission, philosophy, and policies.

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  OBJECTIVE:

  To oversee and manage all areas and personnel within Rosie’s Place external relations programs, to engage key external constituencies to meet the financial and programmatic needs of Rosie’s Place and to ensure that all activities are consistent with Rosie's Place’s mission, philosophy, and policies. 

  POSITION SUMMARY

  The Vice President of External Relations will:

  • Provide executive leadership to Rosie’s Place’s relationships with its various external stakeholders, knitting together the work of its communications and marketing efforts, approach to philanthropy, key strategic partnerships and outreach to guests;
  • Oversee and provide leadership to department directors in the External Relations division, which includes Fundraising, Communications, Volunteer Services, and Public Policy;
  • Serve as Rosie’s Place’s chief advancement officer, managing and soliciting a portfolio of important individual and institutional donor and partner relationships;
  • Provide strategic vision to the fundraising program, identifying growth potential and maximizing opportunity for fund development;
  • Provide strategic direction to the public policy program, identifying organizational priorities, marshalling community resources, and engaging stakeholders in effecting social justice;
  • Develop and implement an integrated strategic communications plan to advance Rosie’s Place’s brand identity; broaden awareness of its programs and priorities; and increase the visibility of its programs across key stakeholder audiences, including guests and potential guests; 
  • Oversee the identification and implementation of key external strategic partnerships, with an emphasis on building mission relationships on core new programs, including new collaborations and branches of Rosie’s Place;
  • Play a lead role in Board stewardship and development. Present at meetings and serve on several Board committees; 
  • Serve as a member of the senior leadership team and as a key resource to the President/Executive Director.  In the absence of the President, or when strategically beneficial, serve as Rosie’s Place’s spokesperson.

  KEY RESPONSIBILITIES:

  • Raise the philanthropic resources necessary to support and grow Rosie’s Place’s programs and initiatives
    1. Manage a portfolio of prospects and donors who have the potential to provide significant charitable gifts to the organization.  Cultivate, solicit and close annual, major gift and multi-year contributions. Achieve revenue goals.
    2. Identify new funding prospects to support the organization.
    3. Ensure effective stewardship of donor relationships to perpetuate a legacy of generosity through excellence in philanthropic experience.
    4. Serve as a passionate proponent of the organization and its mission.
    5. Appropriately represent the organization, its board and staff leadership to donors and prospects.
  • Implement a comprehensive fundraising program.
    1. Implement key fundraising strategies, including a special emphasis on major and leadership giving, recurring giving, annual giving, corporate partnerships, foundation relations, and deferred and planned giving.   Increase the organization’s support from individuals, corporations, foundations and other sources;
    2. Provide leadership, strategic direction, management and coordination for all aspects of the program’s development efforts;
    3. In collaboration with the Director of Fund Raising, prepare the annual fundraising plan for approval by the President and Development Committee; provide detailed reports about the fundraising progress to the President and Senior Management on a regular basis;   
    4. Oversee established annual fundraising events and develop plan for event revenue growth and expansion;
    5. Ensure that appropriate systems and procedures are in place to support the program’s future fundraising goals;
  • Work collaboratively with volunteer and staff leadership to enhance their fundraising skills and to support their revenue generating efforts.
    1. Partner with the President/Executive Director to deploy her time and attention to leverage the greatest revenue generating opportunities that she can help influence.  Coordinate fundraising efforts of the President/Executive Director, the development committee of the Board of Directors, and other key fundraising volunteers and team members;
    2. Work effectively with the Board of Directors and other key volunteers, leveraging their talents, resources and ideas to enhance fundraising activities; understand the Board’s giving patterns and desired involvement; enhance board members’ ability to identify fundraising opportunities and encourage their ongoing participation as donors and solicitors;
    3. Build strong relationships with the program’s leadership and staff; understand Rosie’s Place’s programs; work collaboratively with internal and external program staff;
    4. Lead staff and volunteers to institutionalize philanthropy and fund development within the organization.  Foster and maintain a culture of philanthropy within the organization.  Assure that the organization’s culture, systems and procedures support external relations priorities and vice versa.
  • Inspire the external relations team to effectively achieve its goals to advance Rosie’s Place’s mission.
    1. Manage the external relations team, with direct reports including the Director of Fund Raising, Director of Public Policy, Director of Communications, and Director of Volunteer Services;
    2. Lead, mentor and inspire staff and volunteers with external relations responsibilities to excel in their roles.  Strategically grow staffing capacity as growth in resources allow.  Create working environment that is rewarding to staff and volunteers.
    3. Recruit and motivate community and business volunteers to increase philanthropic attainment.  Develop strong relationship with government officials to promote public policy priorities.
  • Lead Rosie’s Place’s communications, public policy and volunteer services departments.
    1. In partnership with the Director of Public Policy and the President/Executive Director, establish Rosie’s Place’s public policy priorities.  Promote and advance Rosie’s Place’s public policy agenda in partnership with staff and volunteer leaders to create the systemic change desired on behalf of Rosie’s Place’s guests and the community at large.
    2. With the Director of Communications, develop and implement the communications plan.  Effectively promote the organization’s brand, share information with all constituencies, and highlight the work of the organization through the media and other social media outlets.
    3. Manage an efficient and effective volunteer services program to recruit, engage and recognize Rosie’s Place’s community of volunteers.
  • Serves as a member of Rosie’s Place’s senior management team to advance the organization’s goals.
    1. First and foremost, maintain focus on achievement of the organization-wide goals, and build and implement the comprehensive external relations program to support achievement of the goals set forth in Rosie’s Place’s annual and long-term strategic plan/s.
    2. Provide counsel and guidance to the President/Executive Director and members of the senior staff team in order to incorporate the external relations perspective.
    3. Serve as a proactive problem solver.
    4. Ensure that philanthropy, fund development, communications, public policy and volunteer services are carried out in accordance with the organization’s mission, vision and values.
    5. Help establish performance measures, monitor results and help the President/Executive Director, development committee(s) and board evaluate the effectiveness of the organization’s fund development program.

  QUALIFICATIONS:

  Candidates should be experienced nonprofit and fundraising leaders who have a track record of building comprehensive fundraising and communications programs, raising significant resources that have grown over time, working in partnership with staff and volunteer teams and closing major gifts, particularly in environments without the natural donor constituencies enjoyed by colleges, hospitals, etc.

  Additional qualifications desired include:

  • Bachelor’s degree required; other degrees preferred.
  • 7 to 10 years of senior management experience at a not-for-profit organization.  Experience in executive-level management of complex organizations and issues.
  • Strong, demonstrated commitment to working on behalf of women, poor people, and in pursuit of social justice.
  • Excellent verbal, written and problem-solving skills, strong knowledge of media and external partnerships.
  • A proven track record of project management, with an emphasis on fundraising, marketing/sales, communications/branding, strategic partnerships and volunteer engagement;
  • Evidence of sound decision-making through a combination of analysis, wisdom, experience and judgment;
  • Proven ability to think strategically and forecast trends by analyzing data and creation of long-term plans;
  • Ability to motivate and create teams of people comprised of paid staff, volunteers and other key stakeholders to build the brand of Rosie’s Place;
  • A solid understanding of nonprofit/for-profit fiscal management, principles and best practices;
  • Creative, resilient and strategic in approach;
  • Outstanding customer service skills;
  • Passion for philanthropy and nonprofit work;
  • Organized; ability to multi-task; detail oriented;
  • Works well under pressure to meet deadlines;
  • Strong, professional ethics, integrity, and accountability in all actions.

  TO APPLY

  Please email letters of interest and resume in confidence to: 

  Chuck Gordon, President and CEO, New Kensington Group, chuckgordon1979@gmail.com

  
  

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Court Advocate

  The Court Advocate will provide key support to Rosie’s Place guests at various courthouses in the Greater Boston area. The Advocate will provide one-to-one advocacy, information, and referral to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies.

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  OBJECTIVE: 

  The Court Advocate will provide key support to Rosie’s Place guests at various courthouses in the Greater Boston area. The Advocate will provide one-to-one advocacy, information, and referral to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. The Court Advocate will support the Court Collaborative program, one of Rosie’s Place’s newest external programs. The Court Collaborative program currently has an on-site presence in eight local courthouses.

  
  

  KEY RESPONSIBILITIES:

  • Provide compassionate one-to-one advocacy, information, and support to women who enter various Massachusetts courthouses.

  • Provide various types of service provision depending on the individual needs of each courthouse; approach women in court and share about our services, deliver confident pitches of our programming to various courthouse departments, to women in courtrooms and in the Court Service Center.

  • Meet with guests in the courts to provide information to access services, resources and referrals for needs such as: transportation assistance, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources. Occasionally sit with guests during court hearings or accompany them to appointments.

  • Assist women in navigating the courthouse environment; ensure that women in court are treated with dignity and respect; intervene in guest’s crises and emergencies in a dignified and respectful manner as needed.

  • Develop a deep understanding of court departments that our guests engage with; build relationships with court personnel and agencies that serve the court.

  • Serve as a liaison to court personnel and other agencies that serve the court.

  • Update comprehensive referral networks for each neighborhood trial court we have a presence in; maintain an up-to-date understanding of community resources in the courts that we serve as well as current regulations and requirements for obtaining public benefits, housing and other services.

  • Work independently at a variety of courthouses; exercise sound judgement in the moment.

  • Attend meetings at Rosie’s Place and in the communities where we work.

  • Maintain accurate detailed records on guests on our database.  Ensure confidentiality when handling all aspects of guests’ information/documents.

  • Perform any additional duties as assigned by the Court Collaborative Manager.

  • Report directly to the Court Collaborative Manager.

  QUALIFICATIONS:

  • Bilingual required. Spanish strongly preferred.
  • Bachelor’s degree in Human Services or related field preferred.
  • 2 – 3 years' experience in advocacy and/or counseling as well as outreach and/or case management
  • Proven ability to work independently, creatively, flexibly and prioritize within a high demand environment and a team player. 
  • Must have experience with crisis intervention regarding issues such as mental health, trauma, substance abuse, domestic violence and homelessness. 
  • Ability to work with people of diverse backgrounds, traditions, customs and personalities.
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Strong communication, computer and keen organizational skills.
  • Must have a valid driver’s license and a safe driving record.
  • Ability to relate to people of diverse backgrounds.

  ​PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  Job is performed in a courthouse and office environment. Day-to-day work includes paper and computer work as well as interaction with guests, staff and court personnel. The position requires travel between courthouses and the office.

  HOW TO APPLY:

  Email cover letter and resume to hr@rosiesplace.org. Please write "Court Advocate" in the subject line of your email.

  Rosie's Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie's Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply. 

   

   

• Stabilization Worker (Mon-Fri 8am-4pm)

  The Rosie’s Place Stabilization Worker will provide in-home support and assistance to Rosie’s Place guests who are at risk with their housing.

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  OBJECTIVE:
  The Rosie’s Place Stabilization Worker will provide in-home support and assistance to Rosie’s Place guests who are at risk with their housing.  Some of our guests in the program have chronical mental illnesses, physical disabilities, education delays, or limited English Proficiency. All services provided are in accordance with the philosophy and practices of Rosie's Place.

  HOURS:
  Mon-Fri 8am-4pm

  KEY RESPONSIBILITIES:

  • Maintain a caseload of approximately 50 guests who are in need of case management and supportive services to sustain their housing.
  • Assess housing barriers to determine housing and service needs for each guest who are referred to the program.
  • Develop individualized service plans based on the needs assessment, to guide each guest towards long-term housing.
  • Conduct monthly calls, e-mails or visits to guest’s landlords and management offices.
  • Conduct monthly home visits with guests.
  • Accompany guests to court, medical and housing appointments either by driving or taking the MBTA.
  • Provide assistance with accessing services, resources and referrals for needs such as:  transportation, emergency clothes, food pantries, DTA and other governmental offices, housing and other community resources. 
  • Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners.
  • Maintain up-to-date knowledge and understanding of various community resources as well as current regulations and requirements for obtaining public benefits, housing, and other services.
  • Maintain accurate and current records in both paper files and electronic database. Track and update all information in the database within 48-hours of providing service to a guest.
  • Ensure confidentiality when handling all aspects of guest’s information.
  • Recognize when problems require support from additional resources. Communicate with program manager in a timely manner and coordinate additional supports as needed.
  • Weekly supervision, monthly direct service, team, and staff meetings are mandatory to attend.  Also, attend occasional outside meetings or trainings pertaining to the job.
  • Report directly to the Program Manager and perform any additional duties as assigned by the manager.

  QUALIFICATIONS:

  • Bilingual Required: Spanish/English
  • Must have the ability and the experience to work with guests with a history of trauma.
  • Proven ability to problem solve, works independently, creatively, and prioritize within a faced-paced environment. 
  • Required minimum of two years of experience in case management, home visiting or within the human services field.
  • Bachelor’s Degree preferred.
  • Experience working in urban communities or public housing developments.
  • Experience and knowledge of housing support, homelessness, mental health, substance abuse, domestic abuse, and basic benefit systems.
  • Understanding of and commitment to addressing issues affecting low-income guests.
  • Strong knowledge of community resources in Boston and surrounding communities.
  • Strong communication, listening, and organizational skills. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Ability to lift at least 10-20 pounds.
  • Able to drive and have a valid Massachusetts Driver’s License with a safe driving record.

  SALARY:
  $42,000 - $46,000

  Interested applications should submit a resume and cover letter to hr@rosiesplace.org. Please write “Stabilization Worker” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• School Collaborative Advocate

  The School Collaborative Advocate will provide outreach and one-on-one advocacy to the women whose children attend one of the Boston schools in collaboration with Rosie’s Place. The successful candidate will provide guests with a myriad of services including information and referrals to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. Our goal is to ensure assistance with dignity, respect, and compassion within the community.

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  HOURS: Monday through Friday: 9AM – 5PM. Occasional evening work may be required.

  RESPONSIBILITIES:

  • Meet with guests on-site in Boston schools, primarily in underserved and poverty stricken communities such as Roxbury, Dorchester, Mattapan, South Boston etc. As well as provide off-site advocacy for guests through the online referral system.

  • Provide one-on-one advocacy and assistance with accessing services, resources and referrals for needs such as:  transportation, clothing, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources.

  • Attend meetings at Rosie’s Place and in the community to maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services.

  • Must have the ability and the experience to work with guests with a history of domestic violence/trauma.

  • Maintain accurate detailed records on guests on our database.  Ensure confidentiality when handling all aspects of guests’ information/documents.

  • Maintain a strong collaboration with school staff, community members, guests and partnering organizations.

  • Attend events and meetings hosted by the school to promote Rosie’s Place services.

  • Report directly to the School Collaborative Director and perform any additional duties as assigned by the Director.

  QUALIFICATIONS:

  • Bilingual Required: Spanish/English
  • Proven ability to work independently, creatively, flexibly and prioritize within a high demand environment and a team player
  • Associate’s degree or equivalent work experience in Human Services or Related Field
  • Minimum of 2 years experience in advocacy and/or counseling as well as outreach and/or case management.
  • Ability to work with people of diverse backgrounds, traditions, customs and personalities.
  • Strong communication and organizational skills. Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher)
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Experience with crisis intervention regarding issues such as mental health, substance abuse, domestic violence and homelessness.
  • Must have a valid driver’s license and a safe driving record.

  SALARY: 

  $40,000-$45,000

  HOW TO APPLY: 

  Email resume and cover letter to: hr@rosiesplace.org. Please write “School Collaborative Advocate” in the subject line of your email.
  
  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

   

• Development Associate

  The Development team seeks to add a Development Associate to the team who will work to cultivate and steward relationships with Rosie’s Place supporters.

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  Are you looking to apply your development skills at one of the most-highly regarded nonprofits in Boston? Are social justice and the advancement of women important to you? Then you may have a place at Rosie's Place, the first women’s shelter in the United States. What started out as a safe place for poor and homeless women to get a bed and a meal in Boston 44 years ago has grown into a multi-faceted community center serving 12,000 women a year.

  OBJECTIVE: The Development Associate will work closely with the Director of Fundraising and the Fundraising Team to cultivate and steward relationships with Rosie’s Place supporters. The role includes opportunities to fundraise through individual solicitation, special events, volunteer activities, and more. And because Rosie’s Place does not accept government funds, the work of the Fundraising Team is vital to the operation of all programs and administration. You can help us to communicate with our donors and bridge the distance between the act of philanthropy and its impact on our mission.

  
  

  ESSENTIAL RESPONSIBILITIES

  • Assist with gift processing and acknowledgments
  • Administrative support for Major Gift Officers and Director of Foundation and Corporate Relations, with research, reports and customized collateral for donors
  • Manage in kind donations and acknowledgments
  • Manage Friends for All Seasons monthly giving program
  • Manage Employee and Matching Gift Program
  • Attend staff and committee meetings as required and represent Rosie’s Place at networking events
  • Perform any additional duties, including gift processing and acknowledgement support as needed and assigned by the Director of Fundraising
  • Reports directly to the Director of Fundraising

  QUALIFICATIONS:

  • 2 – 5 years of demonstrated success in fundraising in a small non-profit setting
  • Ability to work collaboratively across the organization; develop a deep understanding of the mission, programs, and values of Rosie’s Place
  • Proficient with Raiser’s Edge, MS Office Suite, including Word, Excel, and Outlook
  • Knowledge of moves management
  • Superior written and oral communication skills as well as excellent research skills
  • Ability to manage multiple projects and deadlines and the flexibility to respond to new requests
  • Self-motivated and collaborative
  • Strong commitment to the mission of Rosie’s Place and/or knowledge of issues relating to women’s poverty and homelessness

  Occasional evening and weekend work required as determined by Director.

  Salary range: $40,000 - $50,000 annually plus full benefits package

  To Apply: A resume and cover letter are required for consideration. Please email to moliver@rosiesplace.org and write “Development Associate” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Special Events Manager

  The Development team seeks to add a Special Events Manager to the team who will oversee all fundraising and planning for the annual events portfolio that raises nearly $1.5M gross annually.

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  Are you looking to apply your development skills at one of the most-highly regarded nonprofits in Boston? Are social justice and the advancement of women important to you? Then you may have a place at Rosie's Place, the first women’s shelter in the United States. What started out as a safe place for poor and homeless women to get a bed and a meal in Boston 44 years ago has grown into a multi-faceted community center serving 12,000 women a year.

  OBJECTIVE: The Special Events Manager at Rosie’s Place will oversee all fundraising and planning for the annual events portfolio that raises nearly $1.5M gross annually. The Special Events Manager will serve as a point person, working in conjunction with fellow Development team members, on other Rosie’s Place events and cultivation events. He/she will also plan, implement and/or manage special cause-related marketing and fundraising campaigns.

  ESSENTIAL RESPONSIBILITIES

  • Oversee all fundraising and planning for Funny Women…Serious Business luncheon
  • Oversee fundraising and planning for Safe & Sound gala
  • Manage 3rd party events, including the Boston Marathon, WBUR’s A Christmas Carol, etc.
  • Manage the Friends of Rosie’s Place young professionals group
  • Supervise interns and volunteers
  • Perform any additional duties as assigned by the Director of Fundraising

  QUALIFICATIONS:

  • Bachelor's Degree
  • Minimum of three to five (3 to 5) years of nonprofit special events fundraising and planning experience preferred
  • Track record of demonstrating strong fundraising results along with solid organizational skills and the ability to manage multiple priorities
  • Proven communication skills including excellent writing and editing, and public speaking
  • Ability to learn new tech applications
  • Sound judgment and the ability to manage relationships with diverse groups, including board members, corporate and individual donors, vendors and volunteers
  • Ability to work independently
  • Knowledge of Raiser’s Edge and Microsoft Office programs a plus
  • Ability to be flexible and as necessary for occasional evening meetings and weekend events
  • Ability to sit for long periods of time
  • Ability to utilize a PC, phone, fax and copier
  • Sensitivity to poverty and its impact on women

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  Job is performed in an office environment. Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers. The position may require travel between facilities or community locations.

  REPORTS TO: Director of Fundraising

  Occasional evening and weekend work required as determined by Director.

  Salary range: $55,000 - $65,000 annually plus full benefits package

  To Apply: A resume and cover letter are required for consideration. Please email to moliver@rosiesplace.org and write “Manager, Special Events” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Bilingual Front Office Coordinator

  Provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective, respectful liaison for guests seeking to access services.

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  HOURS:
  Monday through Friday, 7am to 3pm

  SALARY: 
  Non-exempt, $15/hr plus benefits

  ESSENTIAL RESPONSIBILITIES:

  • Respond to all guest emergencies in an efficient and safe manner and follow all emergency protocols
  • Consistently monitor all guest areas and resolve conflicts in a respectful manner to maintain a peaceful environment
  • Assist donors with incoming donations and hand out donation slips
  • Run the guest bed lottery every morning at 8am
  • Manage the guest daily services calendar/schedule. Keep track of all daily services and write them on a whiteboard every morning for guests
  • Handle all incoming telephone calls. Transfer calls to staff and take phone messages for guests
  • Handle all incoming mail and packages. Sort and file guest mail everyday and make sure packages go where they belong
  • Oversee the use of guest telephone, computer, laundry and showers
  • Copy, fax and send out mail for guests. Maintain all front desk printed material and bulletin boards
  • Stock hygiene cabinet with toiletries, towels, laundry soap, undergarments and socks
  • Write in the log every day and consistently communicate with staff through email.
  • Additional duties as assigned by the Front Office Manager
  • Report directly to the Front Office Manager

  QUALIFICATIONS:

  • Must be fluent in Haitian Creole and/or Spanish
    • Experience working with poor and/or homeless people preferred
    • Must be reliable
    • Good written, verbal and computer skills
    • Ability to handle multiple tasks at once
    • Comfortable dealing with diverse groups of people
    • Adaptable, able to cope with stress, quick thinking and energetic
    • Mission driven and passionate about social justice

  HOW TO APPLY
  Email cover letter and resume to hr@rosiesplace.org. Please write Bilingual/Front Office Coordinator in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply. 

Relief Staff Positions

Rosie’s Place is seeking individuals to work as relief staff on an as-needed basis. All relief staff persons receive $12 per hour. If hired, you will receive paid training to work in one or more of the following positions:

• Relief Staff - Overnight Program Advocate 

  Objective: To provide a safe and supportive atmosphere for twenty Overnight Program guests.

  Key Responsibilities: Provide a safe and welcoming environment for guests; maintain guest confidentiality and observe professional boundaries; restock program supplies and complete housekeeping tasks; enter a complete account of each shift in a daily log; resolve all conflicts in a calm and respectful manner; and any other duties as assigned by the Overnight Manager.

  Qualifications: Minimum of two years direct service experience with people of diverse backgrounds; reliable, dependable, confident, quick-thinking, adaptable and able to cope with stress; and good written and verbal skills and basic computer skills.

• Relief Staff - Front Desk Coordinator 

  Objective: To provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective liaison for guests seeking to access services.

  Key Responsibilities: Greet guests and visitors at the main entrance; answer telephones; receive mail and packages; file and check mail for guests and take phone messages; copy, fax and use postage machine; make laundry appointments and hand out shower kits; act as an effective liaison for guests seeking all services, and monitor guest areas and resolve conflicts in a respectful manner.

  Qualifications: Good written and verbal skills; ability to handle multiple tasks at once; comfortable working with diverse groups of people; adaptable, energetic and able to cope with stress; one year direct service with diverse populations preferred, and high school diploma or equivalent.

• Relief Staff - Dining Room Coordinator 

  Objective: To efficiently prepare and serve lunch and/or dinner for up to 150 women and children while at the same time maintaining a welcoming, safe and nurturing environment.

  Key Responsibilities: Prepare and serve entire meals for guests; perform cleanup duties; supervise the tasks of volunteers; maintain health department regulations; stock food and supplies, and maintain the safety and well being of guests and volunteers.

  Qualifications: One year experience in the food service industry; ability to lift up to 50lbs and ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities.

• Relief Staff - Food Pantry 

  Objective: To provide a welcoming and supportive atmosphere for guests using Rosie’s Place Food Pantry. 

  Key Responsibilities: Oversee all the different activities related to the Food Pantry: Greet guests and explain the procedures of the Pantry; use a computer database to check in guests and verify identity; help guests with their food selection; work with Volunteer Services to provide volunteers and interns, and supervise them in the Food Pantry; restock shelves; complete daily log entry and record daily refrigerator and freezer temperatures; respond to conflicts, questions and concerns in a dignified and respectful manner.

  Qualifications: Physical ability for lifting and standing for several hours at a time; experience working with people from diverse backgrounds; ability to be assertive when needed in a courteous and respectful manner; ability to handle multiple tasks simultaneously.

   

If interested in any of the above relief positions, please download the PDF application form, open in an Adobe reader, fill it out and email it to hr@rosiesplace.org. Make sure to put “Relief Staff Application” in the subject heading of your email. We will review your application and contact you if we believe you are a strong candidate for a position. No phone calls please.