Rosie's Place offers a wide range of rewarding career opportunities to individuals who are committed to our mission. When you join Rosie’s Place, you become part of a dedicated team that each year offers 12,000 poor and homeless women shelter, sanctuary and support. If you are looking for an internship, please check our Internship Opportunities.
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12:00pm-8:00pm ADVOCATE
Provide key support to Rosie’s Place guests while supporting and validating their sense of self worth and responsibility. Provide one-to-one advocacy, information, and referral to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. Support the Advocacy Team in achieving its’ mission, to provide capable, effective and compassionate advocacy and support to all women who request it.
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KEY RESPONSIBILITIES
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Support guests by helping meet their needs as individually identified by them. Encourage self-sufficiency, responsibility, and independence.
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Meet with Rosie’s Place guests one-on-one, and provide assistance with accessing services, resources and referrals for needs such as: transportation, emergency clothes, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources. Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners.
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Support guests off-site at community collaborative partner programs to provide advocacy services.
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Maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services.
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Assist guests in their needs and forming action plans.
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Maintain accurate guest records in our electronic database. (Salesforce)
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Ensure confidentiality when handling all aspects of guests’ information.
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Maintain high level of knowledge about current guests.
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Participate in weekly program meetings, as well as monthly staff meetings.
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Intervene in guest’s crises and emergencies in a dignified and respectful manner as needed.
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Attend daily 4:00pm staff meeting.
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Perform any additional duties as assigned
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Report directly to the Assistant Manager & Advocacy Manager
QUALIFICATIONS:
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Bilingual strongly preferred.
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Bachelor’s degree in Human Services or related field.
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Minimum two years experience in counseling and/or advocacy.
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Experience with crisis intervention regarding homelessness, mental health, and/or substance abuse.
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Understanding of and commitment to addressing issues affecting poor and homeless women.
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Ability to relate to people of diverse backgrounds.
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Proven ability to work flexibly and creatively within a highly stressful and challenging environment.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
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Job is performed in an office environment.
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Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers.
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Periods of frequent, sitting, walking; moving about on foot to accomplish tasks, particularly moving from one work site to another.
POSITION SALARY: $ $38,000- $40,000
To apply please send a resume and cover letter to hr@rosiesplace.org and write “12-8 Advocate in the subject line of your email.
Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.
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ADVOCACY ASSISTANT MANAGER
Provide key support to Rosie’s place guests who have needs which cannot be resolved in a single one-to-one interaction but rather via multiple visits. To support and validate Rosie’s Place guests’ sense of self worth and responsibility. To ensure that guests are seen in a timely manner by supervising and assigning advocacy roles according to the days challenges.
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ESSENTIAL RESPONSIBILITIES:
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Oversee the Advocacy Triage desk to assign guests to appropriate advocacy list, and assign advocates to different advocacy roles depending on the needs of the day.
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Supervise volunteers and interns within the advocacy department.
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Supervise the Clothing Room Coordinator and oversee the activities of the clothing room including the sorting of in-kind donations, all ordering and purchasing of clothing and the annual distribution of winter coats.
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Work with Advocacy Manager to develop and monitor Advocacy budget. Prepare budget updates for program meetings, and weekly for manager’s review.
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Train advocacy staff on database entry. Conduct regular audits to ensure proper usage. Run regular database reports.
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Communicate with outreach workers any scheduling or policy changes within Rosie’s place advocacy department.
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Supervise and maintain petty cash log and funds, ID and birth certificate fund, Eviction Prevention funds, Charlie tickets and Stop and Shop cards.
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Sign purchase orders for Advocacy staff, including advocacy contractors.
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Work with Advocacy manager to develop annual program goals.
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Work with the advocacy manager to schedule speakers and site visits for Advocacy meetings.
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Support and assist guests by helping them meet their needs as individually identified by them.
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Maintain current referrals and update resource lists.
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Maintain high level of knowledge about current guests.
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Maintain guests’ confidentiality.
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Perform any additional duties as assigned by the Advocacy Manager.
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Report directly to Advocacy Manager.
QUALIFICATIONS:
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Bachelor’s degree in Human Services or related field.
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Minimum two years experience in counseling and/or advocacy. Supervisory experience preferred.
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Understanding of and commitment to addressing issues affecting poor and homeless women.
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Ability to relate to people of diverse backgrounds.
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Proven ability to work flexibly and creatively within a highly stressful and challenging environment.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
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Job is performed in an office environment.
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Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers.
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The position may require travel between facilities or community locations.
POSITION SALARY: $40,000-$45,000
To apply please email to hr@rosiesplace.org and write “Advocacy Assistant Manager” in the subject line of your email.
Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.
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STREET OUTREACH WORKER (2 vacancies)
Over the past few years, the neighborhood surrounding Rosie’s Place (889 Harrison Ave.) has seen a drastic increase in substance use. The Street Outreach Workers will provide crisis intervention and essential services to homeless women surrounding Rosie’s Place.
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HOURS:
Monday through Friday, 4:00pm to 8:00pm
KEY RESPONSIBILITIES:
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Engage with women who are homeless or are spending time outside. This may be done in a variety of ways to cultivate relationships and improve safety. Examples include engaging people in conversation and addressing any needs they identify; providing information on accessing resources; or escorting them to service providers.
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Provide material assistance (such as blankets, condoms, water, etc.) when needed or the means to access the resources women request.
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Provide information and referrals which could include directing women back to the services at Rosie’s Place or to other community providers.
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Assist guests in getting to services such as hospitals, shelters or detox programs. Sometimes this might include providing transportation vouchers or accompanying women to the services.
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Provide interventions such as CPR/Narcan and calling emergency services, when needed.
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Maintain daily log notes.
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Use a computer or iPad to enter and retrieve information into the Rosie’s Place database and to find resources for women.
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Perform all work in accordance with the philosophy and practices of Rosie’s Place.
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Perform any additional duties as assigned by the Outreach Program Manager.
QUALIFICATIONS:
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Must have 2 or more years working homeless people and excellent crisis intervention skills.
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Must have experience working with people who have been impacted by domestic violence, mental health and substance abuse.
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Understanding of and commitment to addressing issues affecting poor and homeless women.
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Strong knowledge of community resources in Boston and surrounding areas.
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Proven ability to work independently and as part of a team.
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Ability to use a computer/IPad and Microsoft Office suite, strong writing, reading, and communication skills.
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Proven ability to work flexibly and creatively within a highly stressful and challenging environment.
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Ability to lift at least 30 pounds and to stand and/or walk for 4 continuous hours.
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Must be able to work outside in all weather conditions.
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Second language strongly preferred in Spanish or Haitian Creole.
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Report to Outreach Manager.
Position Salary: $16-$18/hr
Interested applicants should email resume and cover letter to: hr@rosiesplace.org with "Street Outreach Worker" in the subject line.
Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.
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Public Policy Assistant
OBJECTIVE:
To assist the Director of Public Policy in the coordination of Rosie’s Place’s social justice work through guest organizing, policy and electoral education and legislative advocacy.
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KEY RESPONSIBILITY AREAS:
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Coordinate twice-monthly public policy forums aimed to educate and mobilize Rosie’s Place guests around social and economic issues affecting their lives. Assist guests with follow up legislative actions.
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Coordinate voter education and mobilization events at Rosie’s Place and at allied organizations, including, but not limited to: year round voter registration, drafting non-partisan voter guides, coordinating candidate and ballot question forums, and coordinating Get-Out-the-Vote activities and volunteers on election day.
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Co-facilitate in trainings, presentations and events on issues related to social justice, voting and public policy.
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Engage guests through Public Policy events and activities to nurture leaders among the guests.
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Work with the program director to implement Rosie’s Place’s public policy agenda. Provide administrative support to ensure the smooth functioning of this critical Rosie’s Place program. Assist with research, literature reviews and coalition outreach to advance Rosie’s Place’s current policy campaign.
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Participate in legislative advocacy, including attending hearings; preparing testimony; preparing comments on legislative and administrative proposals; creating fact sheets; and scheduling legislative meetings.
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Report to the Director of Public Policy.
QUALIFICATIONS:
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BA in a related field preferred.
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Strong writing and communication skills, including strong computer (Word, Excel, Powerpoint) and telephone skills.
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Experience in Public Policy, Organizing or Campaign work strongly preferred.
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Proven ability to work independently and prioritize work.
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Understanding of and commitment to addressing issues affecting poor and homeless women.
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Ability to relate to people of diverse backgrounds.
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Possesses creative problem-solving skills.
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Ability to speak Spanish strongly preferred.
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Familiarity with Massachusetts legislative process and politics.
Position Salary :$36,000-$38,000
Email cover letter and Resume to: hr@rosiesplace.org. Please write “Public Policy Assistant” in the subject line of your email.
Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.
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Overnight Program Advocate
OBJECTIVE: To provide a welcoming safe and supportive atmosphere for twenty guests staying at Rosie’s Place, consistent with the mission, philosophy, and policies of Rosie’s Place.
Hours: 11:30 pm to 7:30 am Friday, Saturday and Sunday
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ESSENTIAL RESPONSIBILITIES:
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Provide a welcoming and secure environment for overnight program guests, ensuring guests’ safety. Intervene in guests’ crisis or emergencies in a dignified and respectful manner.
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Maintain guests’ confidentiality and observe professional boundaries when working with a guest.
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Supervise volunteers on overnight shifts.
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Supply stocked items; report a daily inventory log and complete housekeeping task before end of shift.
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Enter a complete account of shift activity in the Salesforce daily log.
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Perform any additional duties assigned by the supervisor.
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Reporting directly to the Overnight Program Manager.
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QUALIFICATIONS:
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High school diploma and two years of college preferred.
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Minimum of two years of direct service including one year of experience relating to people of diverse backgrounds.
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Ability to adapt to unexpected changes and to remain calm during times of stress and crisis.
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Demonstrated effective experience of high quality communication skills in stressful situations.
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Ability to convey ideas and information clearly in both written and verbal communication.
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Proven knowledge of and ability to work with community services.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
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Job is performed in an office environment.
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Day to day work includes lifting, stocking and cleaning as well as interaction with staff, guests, and volunteers.
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Individuals must be physically able to safely lift 50lbs, reach, bend and stoop, as well as stand for long periods of time
REPORTS TO Overnight Manager
Position Salary $15/hr
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WEEKEND FRONT OFFICE COORDINATOR
Provide reliable, dependable, punctual coverage of the Rosie’s Place front office via the reception desk . The Weekend Front Office Coordinator will provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and act as an effective, respectful and pro-active liaison between guests, visitors and Rosie’s Place programs.
HOURS: 10:00 am to 3:00 pm, Saturdays and Sundays
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KEY RESPONSIBILITY AREAS:
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Set up the front office areas in the morning; including opening the front doors for guests at 10am and facilitating the overnight bed lottery.
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Greet guests and visitors; work with colleagues to create a welcoming and supportive atmosphere for guests and visitors in reception area.
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Resolve conflicts between guests and intervene with guests in a respectful manner to maintain reception area.
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Consistently monitor guest areas.
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Answer and direct main switchboard calls; receive, sort and distribute mail and packages.
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Serve visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
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Assist donors by using standard operating procedures.
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Assist guests in sign-up for services, arts programs, education classes, emergency shelter, laundry appointments and other programs as available
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Oversee distribution of guests’ mail and use of computer and phone.
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Copy, fax, and use postage machine.
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Additional duties as assigned by the Front Office Manager.
QUALIFICATIONS:
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Reliable, dependable, punctual.
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Good written and verbal skills.
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Basic computer skills.
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Ability to handle multiple tasks at once. Comfortable dealing with diverse groups of people. Confident, level-headed, adaptable, able to cope with stress, quick-thinking, energetic and good sense of humor.
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Ability to speak Spanish or Haitian Creole a plus.
Report directly to the Front Office Manager.
Position Salary: $15/hr
TO APPLY: Please email a resume and cover letter to hr@rosiesplace.org and include “Weekend Office Coordinator ” in the subject line of your email.
Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.
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Legal Advocate
OBJECTIVE: The legal program at Rosie’s Place aims to provide holistic legal support to our guests by providing free, walk-in clinics regarding housing law, family law, and consumer debt. Additionally, the program also aims to provide brief advice and connect guests with other resources and pro bono clinics by hosting general intake hours at our main site and at our satellite location, Franklin Field.
Hours Wednesday 10:00 AM to 6:00 PM at Franklin Field; Mon,Tue,Thurs,Fri 9:00 AM to 5:00 PM.
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ESSENTIAL RESPONSIBILITIES:
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Conduct legal intake at our main site, 889 Harrison Ave. and at our satellite location at Franklin Field located at 145 Ames Street Dorchester, MA 02124.
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Accompany and advocate for guest at housing court, homeless court, DTA office, housing office, or shelters
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Assist guests with obtaining documents; coordinate legal referrals
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Serve as a liaison between guest and the pro bono attorney and/or agency that is assisting guest
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Provide community education as assigned; coordinate trainings with other community agencies.
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Complete all required service documentation in a thorough and timely manner.
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Consult with supervisor in weekly meetings about guest concerns, workload management, professional development, and other areas.
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Provide administrative support as needed – copying, scanning, filing, and mailing.
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Assist with program reporting.
QUALIFICATIONS:
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BA in Human Services or a related field
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Bilingual required: Spanish / English
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2 - 4 years of direct service experience in the nonprofit setting
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Experience with crisis intervention regarding homelessness, mental health, and/or substance abuse
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Able to meet deadlines in a high stress and fast-paced work environment
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Strong interpersonal skills
PHYSCIAL REQUIREMENTS/WORK ENVIRONMENT:
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Job is performed in an office environment.
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Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers.
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The position may require travel between facilities or community locations.
POSITON SALARY: $36,000-$40,000
REPORTS TO: Legal Services Director
Email cover letter and Resume to: cpaul@rosiesplace.org. Please write “Legal Advocate" in the subject line of your email.
Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.
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Food Program Shift Coordinator/Breakfast
The Dining Room is the heart of Rosie’s Place where our guests are welcomed for a meal, companionship and support in a safe and nurturing environment. We serve 30-90 women each weekday morning. We are seeking a full-time Food Program Shift Coordinator to oversee breakfast and lunch service. This staff person reports to the Food Program Manager. Hours:Monday through Friday, 6:00AM – 2:00PM
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KEY RESPONSIBILITIES:
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Supervise the running of breakfast shift serving up to 90 poor and homeless women, including room set up, breakfast preparation, breakfast service and clean-up. Maintain inventory of breakfast supplies and re-stock as needed.
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Supervise the lunch service, serving 75 – 150 poor and homeless women, including assisting with food preparation, supervision of volunteers and interns, assisting in clean-up as set forth in the “Shift Completion Checklist.”
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Assist in planning menus.
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Intervene in guests’ crisis and emergencies in a dignified and respectful manner.
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Ensure the safety of all guests and volunteers. Know and maintain health department regulations as they pertain to food handling, storage and sanitation.
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Additional duties as assigned by the Food Program manager.
QUALIFICATIONS:
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1 year experience in the food service industry, preferably with demonstrated cooking experience·
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Ability to work in a busy, noisy, multi-cultural setting with people from diverse backgrounds, traditions, customs and personalities.
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Commitment to social and economic justice. Experience working with poor and homeless people a plus. Ability to speak Spanish and/or Haitian Creole strongly preferred.
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Excellent organizational skills.
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Physically able to safely lift 50 lbs, reach, bend and stoop.
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Ability to work independently.
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PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
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Job is performed in a commercial kitchen.
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Day to day work includes cooking, serving, cleaning and stocking as well as interaction with staff, guests, and volunteers.
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Individuals must be physically able to safely lift 50lbs, reach, bend and stoop, as well as stand for long periods of time.
REPORTS TO: Food Program Assistant Manager
Email cover letter and resume to:hr@rosiesplace.org. Please write “ Breakfast/ Food Program Shift Coordinator” in the subject line of your email.
Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.
Rosie’s Place is seeking individuals to work as relief staff on an as-needed basis. All relief staff persons receive $12 per hour. If hired, you will receive paid training to work in one or more of the following positions:
