Work at Rosie's Place

Rosie's Place offers a wide range of rewarding career opportunities to individuals who are committed to our mission. When you join Rosie’s Place, you become part of a dedicated team that each year offers 12,000 poor and homeless women shelter, sanctuary and support. If you are looking for an internship, please check our Internship Opportunities.

• Public Policy Director

  The Public Policy Director will oversee and manage all of Rosie’s Place’s social justice work, and to ensure that all activities are consistent with Rosie's Place’s mission, philosophy, and policies.

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  KEY RESPONSIBILITIES:

  • Work with Rosie’s Place’s President and VP of External Relations to create and design Rosie’s Place’s public policy agenda
  • Determine legislative priorities and create and implement a legislative strategy
  • Build relationships with potential and current allies, including other Boston-area advocacy groups, Rosie’s Place volunteers and individual legislators and government officials
  • Work with Rosie’s Place’s Communications Director to widely promote policy agenda
  • Supervise Public Policy Assistant on guest education and empowerment activities to engage guests in the elections and in the policy-making process. Supervise volunteers and interns 
  • Represent Rosie's Place and its policy agenda, to the community

  QUALIFICATIONS:

  • Minimum three years’ experience in Public Policy, Organizing or Campaign work, with demonstrated experience in leading an initiative or effort
  • Excellent communication skills
  • Knowledge of substantive poor people’s issues, such as housing, welfare rights, drug treatment, homelessness prevention, hunger
  • Familiarity with Massachusetts legislative process and politics

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  • Job is performed in a general office environment
  • Day-to-day work includes paper and computer work as well as interaction with staff, guests and volunteers
  • The position requires travel between facilities and various locations

  REPORTS TO:  VP of External Relations
  
  SALARY: $65,000-75,000

  HOW TO APPLY: Email both resume and cover letter to: hr@rosiesplace.org. Please write “Director of Public Policy” in the subject line of your email. Applicants without a cover letter may not be considered.

   

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Volunteer Coordinator (Mon-Fri 10am-6pm)

  The Volunteer Coordinator assists in the overall management and coordination of volunteer services at Rosie’s Place. Working with the Director and the Volunteer Recruiter, the Volunteer Coordinator helps maximize the skills of a large number of volunteers and interns to meet the needs of all Rosie’s Place Programs. We work to support the mission of Rosie’s Place – to provide a safe and nurturing environment for poor and homeless women to maintain their dignity, seek opportunity, and find security in their lives.

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  KEY RESPONSIBILITIES:

  • Work with the Volunteer Services team to recruit, select, orient, train, supervise and retain volunteers
  • Communicate daily with volunteers on-site and through email and phone calls
  • Schedule groups to cater in the dining room program
  • Establish, maintain, and cultivate partnerships with individuals, college interns and all types of groups (corporate, faith-based and educational)
  • Handle scheduling, tracking, and monitoring of volunteer activities
  • Communicate the mission of Rosie’s Place through tours, presentations and volunteer recruitment fairs
  • Carry out other tasks and duties as assigned by the Director of Volunteer Services

  QUALIFICATIONS:

  • Bachelors Degree in related field
  • Proficiency in Microsoft Office applications and experience with database management
  • Excellent oral and written communication skills and the ability to communicate the mission and philosophy of Rosie’s Place
  • Excellent interpersonal and public relations skills and the ability to be welcoming to all volunteers
  • Strong customer service skills and a commitment to social justice
  • Flexibility and the ability to work with people from diverse backgrounds in a fast-paced, team-oriented environment, and to respond quickly to changing conditions
  • Excellent organizational skills and the ability to prioritize tasks and work independently

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  • Job is performed in a general office environment
  • Day-to-day work includes paper and computer work as well as interaction with staff, guests and volunteers

  REPORTS TO:  Director of Volunteer Service

  SALARY: $36,000-$38,000

  HOW TO APPLY: Email both resume and cover letter to: hr@rosiesplace.org. Please write “Volunteer Coordinator” in the subject line of your email. Applicants without a cover letter may not be considered.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

   

• Communications Coordinator

  The Communications Coordinator will work closely with the Director of Communications to implement all aspects of the Rosie’s Place Communications plan in order to create a positive public image of the organization through traditional and digital media, publications and media relations, and to support the communications needs of the organization.

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  HOURS:
  Monday-Friday 9:00am-5:00pm (Occasional evening and weekend work required as determined by Director)

  KEY RESPONSIBILITIES:

  • Manage Rosie’s Place’s online presence, including updating the website and interfacing with web vendor, preparing email blasts and creating and optimizing social media content on three or more channels.
  • Utilize Google Analytics and other metric programs to improve social media reach.
  • Design and produce collateral materials, such as fliers, postcards, invitations and quarterly calendar.
  • Manage holiday card fundraising program, including marketing, corporate relations and fulfillment.
  • Maintain and track Rosie’s Place’s press clippings, media mentions and printing and communications planning calendars.
  • Write press releases, pitch stories and develop relationships with local media. Take photos of events and activities.
  • Contribute to writing projects, including the quarterly newsletter, brochures and volunteer profiles.
  • Serve as a representative of Rosie’s Place as needed at public appearances and community relations activities.
  • Supervise volunteers and interns assisting the Communications department.
  • Assist Development Office on an as-needed basis, including gift processing at year-end and special events.
  • Report to the Director of Communications.

  QUALIFICATIONS: 

  • Bachelor’s degree required. Two year prior communications or relevant experience required.
  • Excellent writing, proofreading and general communication skills.
  • Demonstrated success with website content management systems, email marketing and social media management.
  • Proficiency in Adobe Creative Suite (esp. InDesign and Photoshop.).
  • Experience with Hootsuite and Google Analytics.
  • Familiarity with Blackbaud systems; Luminate and Raiser’s Edge preferred.
  • Basic knowledge of HTML preferred.
  • Experience with photography, videography and video editing a plus.
  • Ability to prioritize and meet daily deadlines.
  • Highly organized and detail-oriented.
  • Ability to work independently and thrive in a fast-paced environment. 

  REPORTS TO: Director of Communications
  SALARY: $36,000-42,000

  HOW TO APPLY:

  
  This postion will start May 2018. A resume, cover letter and (1) writing and (1) design sample are required for consideration.  Please email to hr@rosiesplace.org and write “Communications Coordinator” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Major Gifts Officer

  Reporting to the Director of Fundraising, this position is responsible for the identification, cultivation, and solicitation of gifts in support of annual operations, special events, special projects, and capital projects. This position’s immediate charge will be to grow the overall donor pipeline with a focus on major gifts. This is an exciting time of growth for Rosie’s Place, and this person will engage prospective donors in creative ways while serving as a positive ambassador for Rosie’s Place.

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  KEY RESPONSIBILITIES:

  • Ability to work collaboratively across the organization; develop a deep understanding of the mission, programs, and values of Rosie’s Place
  • Manage a portfolio of individual donors, prospects, and corporate donors.; work both independently as well as collaboratively with other team members
  • Identify, evaluate, and cultivate individuals capable of contributing gifts of at least $1,000 annually
  • Prepare meaningful and effective funding proposals, reports and customized collateral for individual donors, prospects and corporate donors
  • Schedule, manage and attend regular donor meetings
  • Manage all information relating to current major donors and prospects in Raiser’s Edge in a timely manner
  • Attend staff and committee meetings as required and represent Rosie’s Place at networking events
  • Perform any additional duties, including gift processing and acknowledgement support as needed and assigned by the Director of Fundraising
  • Reports directly to the Director of Fundraising.

  ​QUALIFICATIONS:

   

  • 3-5 years of active solicitation and demonstrated success in major-gifts fundraising with a focus on prospect identification, relationship building, and solicitation
  • Demonstrated abilities in planning and/or execution of fundraising and donor cultivation special events
  • Proficient with Raiser’s Edge, MS Office Suite, including Word, Excel, and Outlook
  • Advanced knowledge of moves management
  • Demonstrated experience working with volunteers and program staff
  • Superior written and oral communication skills as well as excellent research skills
  • Ability to manage multiple projects and deadlines and the willingness to meet unexpected requests
  • Self-motivated as well as the ability to make independent decisions
  • Strong commitment to the mission of Rosie’s Place and/or knowledge of issues relating to women’s poverty and homelessness

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT :

  • Job is performed in an office environment
  • Day-to-day work includes paper and computer work as well as interaction with staff, guests and volunteers
  • The position may require travel between facilities or community locations
  • Occasional evening and weekend work-related events.

  PROFESSIONAL LEVEL:
  Professional

  MINIMUM EDUCATION REQUIRED:
  Bachelor’s degree required

  REPORTS TO: Director of Fundraising

  SALARY: $70,000-$75,000

  ​HOW TO APPLY:​

  Please email resume and cover letter to hr@rosiesplace.org with the title "Major Gifts Officer" in the subject line. 

  Rosie’s Place offers a competitive salary and benefits, commensurate with experience and skills. Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Bi-lingual Advocate(Mon- Fri 12pm- 8pm)

  OBJECTIVE: Provide key support to Rosie’s Place guests while supporting and validating their sense of self-worth and responsibility. Provide one-to-one advocacy, information, and referral to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. Support the Advocacy Team in achieving its’ mission, to provide capable, effective and compassionate advocacy and support to all women who request it.

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  HOURS:
  Monday through Friday, 12:00pm-8:00pm

  ESSENTIAL RESPONSIBILITIES:

  • Support guests by helping meet their needs as individually identified by them.  Encourage self-sufficiency, responsibility, and independence
  • Meet with Rosie’s Place guests one-on-one, and provide assistance with accessing services, resources and referrals for needs such as:  transportation, emergency clothes, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources
  • Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners
  • Support guests off-site at community collaborative partner programs to provide advocacy services
  • Maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services
  • Assist guests in their needs and forming action plans
  • Maintain accurate guest records in our electronic database. (Salesforce)
  • Ensure confidentiality when handling all aspects of guests’ information
  • Maintain high level of knowledge about current guests
  • Participate in weekly program meetings, as well as monthly staff meetings
  • Intervene in guest’s crises and emergencies in a dignified and respectful manner as needed
  • Attend daily 4:00pm staff meeting
  • Perform any additional duties as assigned

  QUALIFICATIONS:

  • Bilingual strongly preferred
  • Bachelor’s degree in Human Services or related field
  • Minimum two years’ experience in counseling and/or advocacyExperience with crisis intervention regarding homelessness, mental health, and/or substance abuse
  • Understanding of and commitment to addressing issues affecting poor and homeless women
  • Ability to relate to people of diverse backgrounds
  • Proven ability to work flexibly and creatively within a highly stressful and challenging environment

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  • Job is performed in an office environment
  • Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers
  • Periods of frequent, sitting, walking; moving about on foot to accomplish tasks, particularly moving from one work site to another

  Report to :  Advocacy Manager/ Assistant Advocacy Manager
  Position Salary : $40,000-$45,000

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply. 

• Food Pantry Assistant Manager (8am- 4pm)

  To provide a welcoming and supportive atmosphere for guests using the Rosie’s Place Food Pantry. To coordinate the daily operations of the Food Pantry, under the supervision and direction of the Food Program Manager.

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  FOOD PANTRY ASSISTANT MANAGER
  The Rosie’s Place Food Pantry Assistant Manager will provide a welcoming and supportive atmosphere for guests using the Rosie’s Place Food Pantry.  The Assistant Manager will coordinate the daily operations of the Food Pantry, under the supervision and direction of the Food Program Manager.

  HOURS:Mon-Fri 8am-4pm

  KEY RESPONSIBILITIES:

  • Oversee all the activities related to the Food Pantry such as: greeting guests; explaining the procedures of the pantry; using a computer database to check in guests and verifying identity; helping guests with their food selection
  • Provide weekly supervision to the part-time Food Pantry worker covering the evening shift
  • Arrange for relief staff coverage when there are staff absences
  • Work with Volunteer Services to ensure volunteer and intern support to the Food Pantry
  • Oversee relationship with Greater Boston Food Bank, including daily management of online orders, monthly service reports, general communication
  • Work with the Food Program Manager on matters common to both the Food Pantry and the Dining Room, including Operations support; food transport and storage; maintenance and cleaning of the Food Pantry
  • Work with the Food Program Manager on creating program goals; quarterly reports; budget reports and other documentation
  • Oversee private food drives
  • Perform additional duties as assigned by the Food Program Manager

  QUALIFICATIONS:

  • High school diploma or 2 years related work experience
  • Ability to lift and stand for several hours at a time
  • Experience working with people from diverse backgrounds
  • Ability to be assertive when needed, courteous and well-organized
  • Ability to handle multiple tasks simultaneously
  • Ability to speak Haitian Creole and/or Spanish and/or Cantonese and/or Mandarin in addition to English strongly preferred

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  • Job is performed in a grocery store setting
  • Day to day work includes lifting, stocking and cleaning as well as interaction with staff, guests, and volunteers
  • Must be physically able to safely lift 50lbs, reach, bend and stoop, as well as stand for long periods of time

  REPORTS TO:  Food Program Manager

  SALARY: $40,000-$45,000

  HOW TO APPLY: Email resume and cover letter to: hr@rosiesplace.org. Please write “Assistant Manager Food Pantry” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

Relief Staff Positions

Rosie’s Place is seeking individuals to work as relief staff on an as-needed basis. All relief staff persons receive $12 per hour. If hired, you will receive paid training to work in one or more of the following positions:

• Overnight Program Advocate 

  Objective: To provide a safe and supportive atmosphere for twenty Overnight Program guests.

  Key Responsibilities: Provide a safe and welcoming environment for guests; maintain guest confidentiality and observe professional boundaries; restock program supplies and complete housekeeping tasks; enter a complete account of each shift in a daily log; resolve all conflicts in a calm and respectful manner; and any other duties as assigned by the Overnight Manager.

  Qualifications: Minimum of two years direct service experience with people of diverse backgrounds; reliable, dependable, confident, quick-thinking, adaptable and able to cope with stress; and good written and verbal skills and basic computer skills.

• Front Desk Coordinator 

  Objective: To provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective liaison for guests seeking to access services.

  Key Responsibilities: Greet guests and visitors at the main entrance; answer telephones; receive mail and packages; file and check mail for guests and take phone messages; copy, fax and use postage machine; make laundry appointments and hand out shower kits; act as an effective liaison for guests seeking all services, and monitor guest areas and resolve conflicts in a respectful manner.

  Qualifications: Good written and verbal skills; ability to handle multiple tasks at once; comfortable working with diverse groups of people; adaptable, energetic and able to cope with stress; one year direct service with diverse populations preferred, and high school diploma or equivalent.

• Dining Room Coordinator 

  Objective: To efficiently prepare and serve lunch and/or dinner for up to 150 women and children while at the same time maintaining a welcoming, safe and nurturing environment.

  Key Responsibilities: Prepare and serve entire meals for guests; perform cleanup duties; supervise the tasks of volunteers; maintain health department regulations; stock food and supplies, and maintain the safety and well being of guests and volunteers.

  Qualifications: One year experience in the food service industry; ability to lift up to 50lbs and ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities.

If interested in any of the above relief positions, please download the PDF application form, open in an Adobe reader, fill it out and email it to cpaul@rosiesplace.org. Make sure to put “Relief Staff Application” in the subject heading of your email. We will review your application and contact you if we believe you are a strong candidate for a position. No phone calls please.